Frequently Asked Questions
Everything you need to know about your next favorite sports bag.
Are the bags waterproof or water-resistant?
Most of our training and outdoor bags are made with high-denier water-resistant fabrics and coated zippers to protect your gear from sweat and light rain.
How do I clean my sports bag?
We recommend spot cleaning with a damp cloth and mild detergent. For heavy odors, air dry the bag completely with all compartments open; do not machine wash or tumble dry.
What is your return policy for gym bags?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure all tags are still attached to qualify for a full refund.
Do the duffel bags include a dedicated shoe compartment?
Yes, our 'Pro' and 'Endurance' series duffel bags feature an isolated, ventilated shoe compartment to keep your clean clothes separate from your footwear.
How long does shipping take within the country?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping at checkout for those who need their gear ready for the next game.
Do you offer a warranty on zippers and straps?
All Bags Collection products come with a 1-year limited warranty covering manufacturing defects, including broken zippers and hardware failure under normal use.