Returns & Exchanges
At Bags Collection, we want to ensure your gear is ready for every adventure; that is why we offer a 30-day hassle-free return policy on all our sports bags and tactical packs. Items must be in their original, unused condition with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the bag you wish to return to receive a unique Return Authorization number.
- 2.Pack Your Gear
Securely place the item in its original packaging, ensuring all zippers are closed and any included accessories or rain covers are inside.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the bag, your refund will be processed within 5-7 business days.
